bijli app Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and bijli app ("the Platform", "We", "Us", "Our"). By completing the bijli app registration process, accessing the bijli app Login page, depositing funds, placing any wager, or otherwise using any part of the bijli app platform, you acknowledge that you have read these Terms in full and agree to be bound by them without reservation.

If you do not agree with any part of these Terms, you must immediately cease using bijli app and, if applicable, close your account. Continued use of the platform following any posted amendment to these Terms constitutes your binding acceptance of the revised version.

Definitions

• "Platform" refers to the bijli app website, mobile-optimised interface, and all associated services available at bijli-app.com.
• "Account" refers to the registered user profile created following completion of the bijli app sign-up process.
• "Wager" or "Bet" refers to any stake placed on a sports event, casino game, live dealer table, or any other product offered by bijli app.
• "Bonus Funds" refers to any promotional credit, free spins value, or enhanced balance awarded to a player by bijli app.
• "BDT" refers to Bangladeshi Taka, the sole operational currency of bijli app.

These Terms should be read alongside the bijli app Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and bijli app.

Access to bijli app is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 18 years of age. bijli app enforces a strict 18+ policy across all products and services. Players under 18 years of age are absolutely prohibited from registering, depositing, or placing any wager on bijli app.
• You are accessing bijli app on your own behalf and not as an agent, representative, or proxy for any third party.
• You are not subject to any self-exclusion agreement, cooling-off period, or account restriction imposed by bijli app or any other gaming platform that would prevent you from legally participating.
• You are of sound mind and are not acting under duress, coercion, or undue influence.
• You have not previously had an account closed or suspended by bijli app for breach of these Terms.

Age Verification

bijli app reserves the right to request documentary proof of age at any time. Acceptable documents include a valid National Identity Card (NID), passport, or birth certificate. Failure to provide satisfactory age verification documents within the timeframe requested will result in account suspension and the withholding of any pending withdrawals until verification is complete.

Geographic Restrictions

bijli app primarily serves players located in Bangladesh. It is your sole responsibility to ensure that your use of bijli app is lawful in the jurisdiction from which you are accessing the platform. bijli app makes no representations regarding the legality of its services in any jurisdiction outside of its primary operating territory.

To access the full range of bijli app products and services, you must create a registered account via the bijli app Login and registration interface. Each individual may hold only one registered account. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and will result in permanent closure of all associated accounts and forfeiture of any balances held.

Registration Requirements

During registration, you are required to provide accurate, current, and complete information including but not limited to your full legal name, date of birth, valid email address, mobile number, and preferred payment method. You must not use a pseudonym, nickname, or any false identifying information.

Account Verification (KYC)

bijli app operates a Know Your Customer (KYC) verification process in line with responsible gaming and anti-fraud obligations. You may be asked to submit identity documents at any of the following stages:

• Upon first withdrawal request
• When cumulative deposits exceed specified thresholds
• When unusual or suspicious account activity is detected
• At any time bijli app deems verification necessary to protect the integrity of the platform

Account Credentials

You are solely responsible for maintaining the confidentiality of your bijli app Login username and password. You must not share your credentials with any other person. bijli app will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect that your account has been compromised, you must contact bijli app support immediately at [email protected].

All financial transactions on bijli app are conducted in Bangladeshi Taka (BDT). bijli app does not accept deposits or process withdrawals in any foreign currency. Currency conversion is neither offered nor required, as the platform operates entirely in BDT.

Accepted Payment Methods

bijli app currently supports the following deposit and withdrawal methods for players in Bangladesh:

• bKash — Mobile financial service; instant deposits; withdrawals within one to six hours
• Nagad — Mobile financial service; instant deposits; withdrawals within one to six hours
• Rocket — Dutch-Bangla Bank mobile banking; deposits and withdrawals available
• Upay — UCB digital wallet; deposits and withdrawals available
• Dutch-Bangla Bank — Direct bank transfer available for verified accounts
• BRAC Bank — Direct bank transfer available for verified accounts
• City Bank — Direct bank transfer available for verified accounts

Deposit Limits

The minimum single deposit on bijli app is ৳200. There is no fixed maximum deposit limit for standard accounts, although enhanced due diligence may apply to large single transactions. Players may set voluntary deposit limits via their account dashboard as part of the responsible gaming tools available on bijli app.

Withdrawal Conditions

Withdrawals will only be processed to a payment method previously used to make a deposit, or to a verified method registered in the player's name. The minimum withdrawal amount is ৳500. bijli app reserves the right to conduct identity and source-of-funds checks before approving any withdrawal. Processing times are indicative and may vary during peak periods or public holidays in Bangladesh. Withdrawals will not be processed to third-party accounts under any circumstances.

Failed or Reversed Transactions

bijli app is not responsible for delays or failures in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, or Upay. In the event of a failed deposit, the funds will be returned to the originating wallet within the timeframe governed by the respective payment provider. Players experiencing issues with transactions should contact support at [email protected].

bijli app offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to specific terms communicated at the time of the offer, including wagering requirements, minimum odds restrictions, time limits, and eligible games or markets. These specific terms supplement and, where relevant, override the general bonus provisions set out in this section.

General Bonus Rules

• Bonuses are available to players who have fully completed the bijli app registration and verification process.
• Each bonus offer is available once per player, per household, and per device unless explicitly stated otherwise.
• Bonus funds must be wagered the stated number of times before any withdrawal of bonus-derived winnings can be made.
• bijli app reserves the right to withdraw or modify any bonus offer at any time without prior notice, provided that any in-progress wagering requirements are honoured.
• Players who are found to be abusing the bonus system — including through the use of multiple accounts, coordinated play, or deliberate low-risk wagering strategies designed to exploit bonus mechanics — will have their bonuses voided and their accounts reviewed.
• Bonuses are non-transferable and have no cash value independent of their wagering requirements.

Seasonal Promotions

bijli app runs seasonal promotional campaigns tied to major events in the Bangladesh calendar, including Eid celebrations, Pohela Boishakh (Bengali New Year), Victory Day (December 16), and major cricket tournaments such as BPL, IPL, and T20 World Cup events. Each seasonal promotion will carry its own specific terms, which will be published on the bijli app promotions page at the time of launch.

All sports bets placed on bijli app are subject to the specific rules applicable to the relevant sport and market type. All casino and slot games are governed by the rules of the individual game as provided by the respective software provider. bijli app acts as the operator and is not the software developer for third-party game content supplied by providers including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, and Spribe.

Sports Betting

• Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, the odds are fixed unless the bet is expressly offered on a "SP" (starting price) or "best odds" basis.
• bijli app reserves the right to void bets placed on events affected by match irregularities, data feed errors, or any circumstance that calls the integrity of the event into question.
• In-play bets are subject to additional latency considerations. bijli app reserves the right to void any in-play bet placed after the relevant action has occurred but before the platform has updated the market status.
• Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers test matches — are subject to official match result confirmation before settlement. Tied matches, abandoned matches, and Duckworth-Lewis results are settled according to the rules of the specific market as stated at the time of bet placement.

Casino & Slot Games

• All casino games use certified Random Number Generator (RNG) technology. Game outcomes are independently determined and cannot be influenced by bijli app or the player.
• Return to Player (RTP) percentages are published for all slot games in the game information panel. bijli app does not guarantee that any individual player will achieve the stated RTP over any given session.
• Live dealer games from Evolution Gaming, Pragmatic Play Live, and Ezugi are subject to the rules of the specific game variant as explained by the dealer and displayed in the game interface.
• In the event of a disconnection during a live casino game or slot session, bijli app will use its system records to determine the outcome. The platform's records shall be the authoritative reference in any dispute.

Dispute Resolution

In the event of any dispute regarding bet settlement, game outcomes, or account transactions, the player must contact bijli app support within 30 days of the event in question. bijli app will investigate the matter using its system logs and respond within a reasonable timeframe. The decision of bijli app following such an investigation shall be final.

The following actions and behaviours are strictly prohibited on bijli app. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and where appropriate, referral to relevant authorities:

bijli app reserves the right to withhold winnings, suspend accounts, and take all necessary remedial action in response to any suspected prohibited conduct, without being required to disclose the specific grounds for such action where doing so would compromise an ongoing investigation.

bijli app reserves the right to suspend or close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions
• Failure to complete identity verification within the required timeframe
• Reasonable suspicion of fraudulent, deceptive, or prohibited activity
• Failure to meet the minimum age requirement of 18 years
• Account inactivity for a period exceeding 12 consecutive months
• A valid self-exclusion request submitted by the account holder
• A third-party request for exclusion submitted on welfare grounds (e.g., by a family member acting in the player's interest)

Voluntary Account Closure

Players who wish to close their bijli app account voluntarily may do so by contacting the support team at [email protected]. Upon receipt of a closure request, bijli app will process any pending withdrawals of verified real-money funds and close the account within a reasonable administrative timeframe. Bonus funds that have not met their wagering requirements will be forfeited upon voluntary closure.

Dormant Accounts

An account is considered dormant if there has been no login activity for a period of 12 consecutive months. bijli app will attempt to notify the account holder via email before applying any dormancy fee or account closure procedure. Any real-money balance remaining in a dormant account will be retained for a period consistent with applicable record-keeping obligations before being treated as forfeited in accordance with these Terms.

Limitation of Liability

To the fullest extent permitted by applicable law, bijli app shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including any loss of winnings, data, or account access. bijli app's total liability to any player in connection with any single claim shall not exceed the value of the relevant transaction giving rise to the claim.

Governing Language

These Terms & Conditions are written and published in English. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.

Amendments

bijli app may update these Terms & Conditions at any time. Material changes will be communicated to registered players via email or in-platform notification. The updated Terms will take effect from the date of publication on this page. It is your responsibility to review these Terms periodically. Continued use of bijli app following any update constitutes your acceptance of the revised Terms.

Last updated: 1 January 2026  •  Version: 2026.1  •  Contact: [email protected]